Privacy Policy

Last Updated: 17th February 2024

This privacy policy applies between you, the User of this Website, and Akashic Readings & Healing, operated by Suzanne Ridley (referred to as "us", "we", or "our"). Suzanne Ridley trading as Akashic Readings & Healing takes the privacy of your information seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and Interpretation

In this privacy policy, the following definitions are used:

  • Data: collectively all information that you submit to Akashic Readings & Healing via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

  • Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations, and secondary legislation, for as long as the GDPR is effective in the UK.

  • GDPR: the General Data Protection Regulation (EU) 2016/679.

  • User or you: any third party that accesses the Website and is not either (i) employed by Akashic Readings & Healing and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Akashic Readings & Healing and accessing the Website in connection with the provision of such services.

  • Website: the website that you are currently using, www.akashicreadingsandhealing.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

  • The singular includes the plural and vice versa.

  • References to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this privacy policy.

  • A reference to a person includes firms, companies, government entities, trusts, and partnerships.

  • "Including" is understood to mean "including without limitation".

  • Reference to any statutory provision includes any modification or amendment of it.

  • The headings and sub-headings do not form part of this privacy policy.

Scope of this Privacy Policy

This privacy policy applies only to the actions of Akashic Readings & Healing and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Akashic Readings & Healing is the "data controller". This means that Akashic Readings & Healing determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

We may collect the following Data, which includes personal Data, from you:

  • Name

  • Date of birth

  • Gender

  • Contact information such as email addresses and telephone numbers

  • Demographic information such as postcode, preferences, and interests

  • Financial information such as credit/debit card numbers

In each case, in accordance with this privacy policy.

How We Collect Data

We collect Data in the following ways:

  • Data is given to us by you.

  • Data is collected automatically.

Data Given to Us by You

Akashic Records & Healing will collect your Data in a number of ways, for example:

  • When you contact us through the Website, by telephone, post, e-mail or through any other means.

  • When you register with us and set up an account to receive our products/services.

  • When you complete surveys that we use for research purposes.

  • When you enter a competition or promotion through a social media channel.

  • When you make payments to us, through this Website or otherwise.

  • When you elect to receive marketing communications from us.

  • When you use our services.

In each case, in accordance with this privacy policy.

Data Collected Automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

  • We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times, and frequency with which you access the Website and the way you use and interact with its content.

Our Use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  • Internal record keeping.

  • Improvement of our products/services.

  • Transmission by email of marketing materials that may be of interest to you.

  • Contact for market research purposes which may be done using email, telephone, fax, or mail. Such information may be used to customize or update the Website.

In each case, in accordance with this privacy policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:

  • Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us.

  • For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting.

If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time.

Who We Share Data With

We may share your Data with the following groups of people for the following reasons:

  • Our employees, agents, and/or professional advisors - to obtain advice from professional advisers.

  • Third-party service providers who provide services to us which require the processing of personal data - to help third-party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly.

  • Third-party payment providers who process payments made over the Website - to enable third-party payment providers to process user payments and refunds.

In each case, in accordance with this privacy policy.

Keeping Data Secure

We will use technical and organizational measures to safeguard your Data, for example:

  • Access to your account is controlled by a password and a username that is unique to you.

  • We store your Data on secure servers.

  • Payment details are encrypted using SSL technology.

Technical and organizational measures include measures to deal with any suspected data breach.

Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

Your Rights

You have the following rights in relation to your Data:

  • Right to access - the right to request copies of the information we hold about you at any time, or that we modify, update, or delete such information.

  • Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

  • Right to erase - the right to request that we delete or remove your Data from our systems.

  • Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.

  • Right to data portability - the right to request that we move, copy, or transfer your Data.

  • Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data, please contact us via the email address provided.

Links to Other Websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes to this Privacy Policy

Akashic Readings & Healing reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

Contact Us

You may contact Akashic Readings & Healing by email at akashicreadings@mail.com